Artisan|Manage - Managed Services for small, medium and large Enterprise
Artisan|Manage provides organisations with the option of a cost effective outsourced IT support service.
From providing an online helpdesk service; through Desktop support and maintenance; to Enterprise Server Management and Project Services Artisan|Manage can take care of your IT requirements.
Artisan|Manage can tailor a support package to suit your organisations requirements. We can provide a remote management option or provide resources on-site to take care of day to day operations.
Working with the customer, an Artisan consultant will gain a comprehensive understanding of the systems to be managed and the business dependency upon them. This ensures that services meet business goals and priorities.
A service agreement will be created to define what is to be delivered, and how success will be measured in key functions such as:
Each function is designed to increase the reliability and availability of the systems being managed.
- Configuration and change management
- System monitoring
- Performance and capacity monitoring and tuning
- Security monitoring and management
- Database and applications support
- Data storage and protection
- On-site support
- Help desk and fault management
Request further information
Please email firstname.lastname@example.org for further information.