Overview

Artisan | Integrate - Customised Integration Services

Artisan | Integrate is a value add service that allows organisations to purchase their preferred hardware solution and have their companies Standard Operating Environment (SOE) pre loaded prior to delivery. Artisan | Integrate includes both Hardware and Software integration services, all carried out by our highly skilled technicians in our Network Integration Centre.

Hardware Integration:

Artisan | Integrate can install and configure additional hardware components if required at the time of initial set up. This ensures system compatibility and guarantees the drivers required for correct functionality are present from installation.

Artisan | Integrate Hardware services include:

• Installation of industry standard hardware components and the required drivers, including Network Interface Cards, modems, video cards, sound cards and storage devices.
• Customised hardware settings, including BIOS Settings, Port settings, RAID configuration and hard drive partitioning.

Artisan | Integrate provides custom configuration and installation of software including standard, custom and proprietary in our Network Integration Centre ( NIC ). Artisan | Integrate ensures each new machine is delivered with a uniform image and can help eliminate the lengthy process of software standardisation.

Artisan | Integrate includes:

• Installation of customer provided SOE image
• Installation and configuration of any additionally required applications
• System customisation, including customer specific information such as computer name, system ID and network settings.
• Installation of advanced system management tools.

Artisan | Integrate can provide Asset tagging of your newly purchased hardware. Artisan can manage this information and provide your organisation with secure access to our web based tracking system so you can quickly determine your current hardware situation. Information recorded with the asset tag can include customer name, purchase order number, order date, make, model, specification or any other specific customer requirements.

Customer Benefits:

The benefits of Artisan | Integrate are easy to see. Some of the benefits include;

Accountability

By choosing Artisan | Integrate you have a single point of contact for your equipment ordering, order fulfilment and system integration. You will be provided with an account manager who will know your organisations requirements intimately and can provide the customer service that you have come to expect from Artisan.

Uniformity

Artisan's Network Integration Centre's can provide high volume rapid order turnaround and ensures each machine is built to the same exacting specification. Hardware and Software Integration is combined in the same single process that can eliminate the time wasted chasing different suppliers and finding staff to perform the installation.

Value

By choosing Artisan | Integrate the entire process from order placement to the new machine arriving on the users desk can be streamlined freeing up your IT staff to concentrate on the important day to day activities of keeping your organisation running. Artisan | Integrate helps reduce the upfront costs, there is no set up fee, you can place orders securely online and one purchase order can cover everything from equipment purchase, Integration Services and shipping to your required location. Artisan | Integrate will help ensure a standard operating environment by supplying standard equipment and a common installation process helping to reduce training and support costs. Artisan | Integrate can also reduce the requirement to increase your IT team to cope with hardware replacement programs and system upgrades.

Request further information

Please email services@artisangroup.com.au for further information.